Let’s pretend I work in the service industry. I don’t actually work in the service industry, but I support the service industry with the hotel thing I got goin’ on… and I used to work in the service industry when I was an on and off again barista from 2005 – 2010. Anyways… beside the point.
Sometimes in my job I have to field requests from hotels to change their policies on the site I write for. Some of these policies are normal like, “Max occupancy blahblah” and some of them are bat-shit crazy, like “No one from the hotel’s home city is allowed to stay at said hotel.” WHAT?
And here is my rant: I hate being treated with suspicion and malice when I am paying money to frequent an establishment.
I hate shopping at the stores that have really high dressing room doors to deter stealing, I hate shopping at places who act like I’m trying to scam them when I return a shirt that fit in the dressing room but now magically doesn’t fit at home, or a gift I don’t have the receipt for, or whatever. I will take store credit! I’m not returning 50 headbands I swiped off the counter! I am a grown ass woman making a totally legit transaction!
I resent the public transit police who are checking, feverishly, for transfers and proof of payment over 2 fucking dollars. It’s not that they are checking tickets, it’s the way they do it – they assume everyone is guilty and out to “take advantage of the city” from the get-go. One time I watched them harass a poor old woman who was very confused and intimidated by this uniformed ass holes and who didn’t understand english. All she wanted to do was get off the bus and they stood in her way demanding a transfer. She looked like a kicked puppy. What is the point of all of this?
There are some really nice apartments for cheap in San Francisco, owned be people who don’t want you to drink or have overnight guests in the apartment. No thank you, I will go elsewhere and pay twice as much because I am a grown up, and I will not be told how to live my life. Especially to someone I’m handing over a monthly lump sum to.
In one of the museums in Barcelona, I continually had to show my ticket to all of the guards every time I entered a room. For the love of god, there is a roped off entrance! And even if a handful, out of the hundreds who walked through the doors daily, actually got IN for free to look at your city’s historical and cultural existence – SO WHAT. I don’t like being treated like a pesky and deviant child. I also hate forced checked bags. If I go into anywhere and they make me check my bag because they are afraid I’m going to rip them off – I won’t shop there. I want the kind of relationship with my service provider where I come into the store, they don’t frisk me or treat me like I’ve already done something wrong, I can browse, buy something or not, and then move along with my day.
One time I had to take a drug test to get a job. I didn’t think this was a big deal until I showed up at the skeezy drug testing clinic, in my work clothes, with my big yellow purse, and they made me put all of my belongings in a gross locker after I waited in the equally gross waiting room, so I could pee in a cup. I was totally humiliated. Why does an employer want to hire someone they have to get drug tested? This makes no sense to me. If there was any doubt in my “got me shit handled-ness” in any of the interviews, I’m pretty sure I wouldn’t have been offered the job. And now that have all my pee diagnostics. Great.
I don’t even get me started on airports. It’s not about security, it’s about customer service and kindness. I don’t even mind being frisked, I find it kind of thrilling, and I would rather have them frisk every single person at the airport if it meant the inability for someone to use a plane as a bomb. But can they do it with a smile? Can TSA and airline workers in general have more compassion for the stressed out traveler? And of course, I know that travelers can be TOTAL ass holes. But maybe, if the bulk of humanity in an airport was treated like people and not sheep, everyone would take the grumps down a notch.
I realize there are totally rational reasons for all of these “security” measures or whatever. But I, as a totally well-meaning and honest person, resent the hell out of them. I have the ability to take responsibility for my actions, and though this may be a rare trait (though I believe it is more common than people give other people credit for), I want the benefit of the doubt. I am a grown up! It’s taken me a long time to get here! And if I want to drink in a hotel room, or where my purse into a store, or try on 30 dresses in one dressing room, I want to be able to do it! And until that day! Let this rant ring strong and true, from every mountain top and blog roll. Amen.